Privacy Policy

Pursuant to Regulation (EU) 2016/679 (“GDPR”), this Privacy Policy describes how personal data of users who browse and use the website www.elysiumsuites.it are processed.

1. Data Controller

The Data Controller is:

AETERNA S.R.L.S.
VAT No.: 14834721004
Registered office: Via Ambrogio Traversari 94, 00152 Rome (RM), Italy
Email: privacy@elysiumsuites.it

2. Types of Data Processed

The website may collect and process the following categories of personal data:

  • Identification and contact data: name, email address, phone number, nationality

  • Data voluntarily provided by the user: content of messages sent via the contact form or other channels

  • Booking-related data: information necessary to manage accommodation requests

  • Browsing data: IP address, website usage data, device and browser information

  • Marketing data: subject to the user’s explicit consent

3. Methods of Data Collection

Personal data are collected through:

  • the contact form available on the website

  • booking requests made via the website or via WhatsApp

  • newsletter subscription

  • analytics and tracking tools (cookies)

Bookings are managed through the Octorate platform, which acts as an external data processor.

4. Purposes and Legal Basis of Processi

Personal data are processed for the following purposes:

  • Responding to user inquiries
    Legal basis: performance of pre-contractual measures

  • Managing bookings and stays
    Legal basis: performance of a contract

  • Compliance with legal and fiscal obligations
    Legal basis: legal obligation

  • Anonymous statistical analysis of website traffic and usage
    Legal basis: consent

  • Marketing activities and newsletter communications
    Legal basis: explicit consent

Providing data for contractual purposes is necessary; failure to do so may prevent the provision of the requested services.

5. Newsletter

The newsletter service is managed through Brevo.
Subscription takes place only with the user’s explicit consent, which may be withdrawn at any time via the unsubscribe link included in each communication.

6. Cookies and Tracking Tools

The website uses technical, statistical, and marketing/profiling cookies.
Cookie management is handled through the Cookie Compliance by Humanity plugin, which ensures prior blocking of cookies until the user provides consent.

For more information, please refer to the Cookie Policy.

7. Third-Party Services

The website uses the following services:

  • Google Analytics 4

  • Google Ads

  • Google Tag Manager

  • Google Search Console

  • Brevo

  • Octorate

Some of these services involve the transfer of data to countries outside the European Union (in particular, the United States).
Such transfers are carried out in accordance with Articles 44 et seq. of the GDPR, through Standard Contractual Clauses (SCC) approved by the European Commission.

8. Hosting

The website is hosted on Aruba servers, located within the European Union.

9. Data Retention

Personal data are retained until the data subject requests their deletion, unless longer retention periods are required by law.

10. Data Subject Rights

Users have the right to:

  • access their personal data

  • request rectification or deletion

  • restrict or object to processing

  • request data portability

  • withdraw consent at any time

  • lodge a complaint with the competent Data Protection Authority

Requests may be sent to: privacy@elysiumsuites.it

11. Changes to This Privacy Policy

The Data Controller reserves the right to amend this Privacy Policy at any time.
Any changes will be published on this page, along with the date of the last update.

Last updated: January 2026