Privacy Policy
Pursuant to Regulation (EU) 2016/679 (“GDPR”), this Privacy Policy describes how personal data of users who browse and use the website www.elysiumsuites.it are processed.
1. Data Controller
The Data Controller is:
AETERNA S.R.L.S.
VAT No.: 14834721004
Registered office: Via Ambrogio Traversari 94, 00152 Rome (RM), Italy
Email: privacy@elysiumsuites.it
2. Types of Data Processed
The website may collect and process the following categories of personal data:
Identification and contact data: name, email address, phone number, nationality
Data voluntarily provided by the user: content of messages sent via the contact form or other channels
Booking-related data: information necessary to manage accommodation requests
Browsing data: IP address, website usage data, device and browser information
Marketing data: subject to the user’s explicit consent
3. Methods of Data Collection
Personal data are collected through:
the contact form available on the website
booking requests made via the website or via WhatsApp
newsletter subscription
analytics and tracking tools (cookies)
Bookings are managed through the Octorate platform, which acts as an external data processor.
4. Purposes and Legal Basis of Processi
Personal data are processed for the following purposes:
Responding to user inquiries
Legal basis: performance of pre-contractual measuresManaging bookings and stays
Legal basis: performance of a contractCompliance with legal and fiscal obligations
Legal basis: legal obligationAnonymous statistical analysis of website traffic and usage
Legal basis: consentMarketing activities and newsletter communications
Legal basis: explicit consent
Providing data for contractual purposes is necessary; failure to do so may prevent the provision of the requested services.
5. Newsletter
The newsletter service is managed through Brevo.
Subscription takes place only with the user’s explicit consent, which may be withdrawn at any time via the unsubscribe link included in each communication.
6. Cookies and Tracking Tools
The website uses technical, statistical, and marketing/profiling cookies.
Cookie management is handled through the Cookie Compliance by Humanity plugin, which ensures prior blocking of cookies until the user provides consent.
For more information, please refer to the Cookie Policy.
7. Third-Party Services
The website uses the following services:
Google Analytics 4
Google Ads
Google Tag Manager
Google Search Console
Brevo
Octorate
Some of these services involve the transfer of data to countries outside the European Union (in particular, the United States).
Such transfers are carried out in accordance with Articles 44 et seq. of the GDPR, through Standard Contractual Clauses (SCC) approved by the European Commission.
8. Hosting
The website is hosted on Aruba servers, located within the European Union.
9. Data Retention
Personal data are retained until the data subject requests their deletion, unless longer retention periods are required by law.
10. Data Subject Rights
Users have the right to:
access their personal data
request rectification or deletion
restrict or object to processing
request data portability
withdraw consent at any time
lodge a complaint with the competent Data Protection Authority
Requests may be sent to: privacy@elysiumsuites.it
11. Changes to This Privacy Policy
The Data Controller reserves the right to amend this Privacy Policy at any time.
Any changes will be published on this page, along with the date of the last update.
Last updated: January 2026